Information and Knowledge Management Specialist
Job Description
Organizational Setting
The key mission of the FAO Representation in Somalia, which is led by FAO Representative (FAOR), is to assist and support the national government to develop policies, strategies and programme aimed at accelerating the Implementation and achievement of the Sustainable Development Goals (SDGs) in FAO’s global mandate and Strategic Objectives. More specifically, FAO’s response aims to address national needs and priorities in achieving food security, reducing hunger and malnutrition, developing agricultural, fishery and forestry sectors, and ensuring the sustainable use of environmental and natural resources and respond to recurrent emergencies. The current portfolio of activities of the FAO Representation in Somalia includes a wide scope of technical support interventions ranging from policy support through livestock and crop production, to natural resource management, Nutrition, value chain, food security analysis and water and land information management. FAO is also implementing several emergency, resilience-building, and development interventions, with the support of its five field offices and close to 400 staff in partnership with the Federal and State line ministries.
Reporting Lines
Under the overall supervision of the FAO Representative in Somalia, and the direct supervision of supervision of the SWALIM Technical Adviser.
Technical Focus
The incumbent will be responsible for providing strategic direction and oversight for Information Management activities at FAO SWALIM, including the development and maintenance of data and information systems, and the dissemination of information products and services. He/she will also support and deputize the ILWRM II Project Coordinator, contribute to project concept notes, proposals, and reporting, and enhance engagement with SWALIM stakeholders, including Somali ministries and other partners.
Tasks and responsibilities
The Information and Knowledge Management Specialist will work in collaboration with the SWALIM team under the direct supervision of the SWALIM Technical Adviser. He will be responsible providing strategic direction and oversight towards the development and management of Information Management activities in FAO SWALIM, oversight the development, maintenance of SWALIM data and information systems, presentation, and dissemination of SWALIM information products and services, support and deputize the ILWRM II Project Coordinator in implementation of project activities, contribute to project concept note and proposal development, project reporting, and better engagement with SWALIM stakeholders including Somali ministries and other partners.
• Manage, monitor and coordinate the day-to-day operation of the Information Management (IM) unit across Somalia, ensuring quality information management systems and products are in place; monitor and analyses IM program development and implementation; review relevant documents and reports; identify problems and issues to be addressed and initiate corrective actions; liaise with relevant parties and ensure follow-up actions are undertaken.
• Lead the design, planning and organization of knowledge management including the collection, organization, and access management of FAO SWALIM’s knowledge and information resources and provide necessary information management technical support to the line ministries and government institutions.
• Deputize the ILWRM II project coordinator in the overall coordination, management, execution, and supervision of the project in Somaliland and Puntland, and support the operations of the Somaliland and Puntland IMC, ensuring the IMCs are well resourced and supported to produce and disseminate quality information and knowledge products.
• Support the Puntland and Somaliland IMCs in development of data collection tools, information management and analysis, and development and management of information management systems for water and land resources.
• Support to organize and participate in the meetings of Inter-Ministerial Coordination Committees, workshops and seminars and provide substantive support to other consultative meetings and conferences, preparation of relevant documents and presentations.
• Establish and maintain strong relationships with Somali counterparts including government ministries, donors, and other development partners to ensure effective coordination of SWALIM project activities with relevant ministries and agencies and represent FAO-SWALIM during program meetings and workshops.
• Provide technical support and coordination for the establishment of a weather and climate change monitoring data Centre at the Ministry of Environment and Climate Change, Federal Government of Somalia and support the transition of SWALIM functions to the Government.
• Contribute to SWALIM’s projects development, monitoring, and management through: – Support in formulation and writing of projects documents and budgets for the different SWALIM donors; Monitoring the procurement and implementation of information technology and management components, both technical and financial, for timely delivery for the above projects, and development of project progress and terminal reports
• Oversight the development and update of SWALIM online and offline data services, databases, information systems and catalogues including the revamping of SWALIM project website www.faoswalim.org, Flood risk and response Information Management System (FRRIMS) frrims.faoswalim.org, Water sources Live-maps and Geonode in conformity with the FAO standards and requirements and guarantee optimum functionality and smooth operation.
• Update and implement the SWALIM information management policies and framework in line with FAO corporate guidelines and ensure adherence to the policy and framework in all internal and external information management processes including all stakeholder interactions.
• Implement data management systems for the telemetric stations including applications for checking equipment, downloading data, cleaning data and updating and retrieving data from the master databases and dissemination of the information generated.
• Coordinate the design, production and dissemination of FAO SWALIM information and knowledge materials (including technical reports, newsletters, bulletins, news briefs, posters, and banners) in consultation with the FAO communications officer.
• Engage in active marketing, promotion and support of FAO SWALIM information products and services to users including UN agencies, international and local NGOs, Academic Institutions, and community-based organizations.
• Manage the SWALIM client platform and monitor access to and use of SWALIM products and services, responding to client needs and collecting user feedback. Develop procedures to summarize monthly client requests including physical requests booked in the Client Management System database, and web statistics for all online systems.
• Support the line ministry capacity development activities including trainings and LOA’s management, facilitate equipping of FAO SWALIM field offices and Somali line ministry information centers with hardware, software, datasets and coordinate the field office activities.
• Develop and manage detailed work plans and activity budgets to ensure that the activities and outputs of the information and knowledge management theme as defined in the project document are achieved on schedule.
• Perform any other duties as assigned by the supervisor.
Liaison with the OCC will be maintained, either directly or through an agreed focal point/coordinator, to ensure compliance with OCC standards, appropriate review and clearance processes.
All communication materials will follow FAO clearance processes and comply with FAO standards, including:
FAO Strategic Framework 2022-31: https://www.fao.org/strategic-framework/en
FAO social media policy and guidelines: https://www.fao.org/2/socialmedia
Social Media Branding Guidelines: https://openknowledge.fao.org/handle/20.500.14283/cb5044en
FAOSTYLE:https://openknowledge.fao.org/handle/20.500.14283/cb8081en
FAO terminology: http://www.fao.org/faoterm
FAO Names Of Countries: https://www.fao.org/nocs/en
Story guidelines, Story template, UN map standards, FAO logo policy and related branding guidelines (available to staff).
Further guidance regarding FAO communications, policies and procedures can be found through the FAO intranet, OCC section.
Skills and Qualifications
Minimum Requirements
• Advanced degree in computer science, information systems, related field, or a degree with over 7 years’ experience.
• At least 5 years of previous experience in design, creating and managing complex database systems, knowledge & information management experience.
• Working knowledge (level C) of English.
FAO Core Competencies
• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement
Technical/Functional Skills
• Communicating to build understanding and support.
• Engaging in continuous learning.
• Planning organizing and delivering quality results.
• Understanding FAO mandate and its global context.
• Working together in teams and partnerships.
• Good understanding of hardware and software in areas of data processing, data storage and communication.
• Understanding of data collection, analysis and information management processes
• Strong interpersonal and communication skills
Selection Criteria
• Knowledge of second UN language will be assets.
• Prior work experience with complex emergencies would be a distinct advantage.
Please note that all candidates should adhere to FAO Values of Commitment to FAO, Respect for All and Integrity and Transparency
ADDITIONAL INFORMATION
FAO does not charge any fee at any stage of the recruitment process (application, interview, processing)
Please note that FAO will only consider academic credentials or degrees obtained from an educational institution recognized in the IAU/UNESCO list
Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at http://www.whed.net/
For more information, visit the FAO employment website
Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.
How to apply
• To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
• Candidates are requested to attach a letter of motivation to the online profile
• Once your profile is completed, please apply, and submit your application
• Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
• Incomplete applications will not be considered
• Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
• Only applications received through the FAO recruitment portal will be considered
• Your application will be screened based on the information provided in your online profile
• We encourage applicants to submit the application well before the deadline date.
If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance: https://fao.service-now.com/csp
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