Senior Operations Associate (S / NFI)

Job Description

Job description
Overview of position

Our client is one of the major humanitarians & development actors in Somalia. Their Shelter / Non-Food Items (S / NFI) unit currently implements projects focused on in kind distributions, shelter & cash based interventions. The program also maintains the common supply pipeline for cluster partners.

Under the overall supervision of the Shelter & None Food Item (SNFI) Program Manager & direct supervision of Project Officer S / NFI, the Senior Operations Associate (S / NFI) will be responsible for close coordination with implementing partner & timely delivery of shelter & NFIs activities in close coordination with the field teams & in close collaboration with other units including CCCM, WASH, procurement, logistics, finance & security.

Role objectives

Assist in the coordination & implementation of our clients in kind distribution & shelter activities, including reviewing & preparing assessment reports, managing procurement, transportation & release of stock items & monitoring distribution activities as needed.

Facilitate effective communication between the supervisor & project teams by relaying important information that will help supervisor make informed decisions.

Support the planning, implementation & monitoring of project activities based on work plans & project documents.

Process requests from SNFI implementing partners, including contract preparation, request verification & report review.

Document reports & maintain project related documents in line with our clients regulations.

Monitor stock levels & work with the logistics, warehouse & security units to improve warehouse management & reduce risks.

Report any delays or deviations from work plans & support the SNFI Project Officer in resolving issues to keep the project on track.

Initiate the procurement process & facilitate the timely supply of commodities & services for field operations.

Monitor shelter activities & in kind distribution, including occasional field visits to confirm adherence to project guidelines.

Draft progress reports & document key project developments & decisions.

Contribute to the design & delivery of capacity building activities for implementing agencies in collaboration with the S / NFI cluster.

Coordinate with the field teams & implementing partners to verify the quality of data & service delivery, monitor workplans & make recommendations, as needed.

Assist in communication with local authorities to enhance quality programs & improve coordination in Baidoa.

Perform other supportive duties as needed.

Project reporting

This role works under the overall supervision of the Shelter & None Food Item (SNFI) Program Manager & direct supervision of Project Officer S / NFI.

Skills and qualifications
Key competencies

Bachelor’s degree or equivalent, preferably in logistics, business administration, international relations, social sciences, conflict management or a related field from an accredited academic institution with five years’ work experience or a high school diploma with seven years of relevant professional experience in humanitarian response in emergency & conflict environments.

Previous working experience within the context of Somalia is essential.

Experience in planning & execution of in kind distribution & shelter activities within Somalia is an advantage.

Knowledge of cluster system.

Knowledge of financial & procurement rules & regulations.

Fluency in English & Somali both written and spoken is required & working knowledge of Arabic is an added advantage.

Respects & promotes individual & cultural differences. Encourages diversity & inclusion.

Maintains high ethical standards & acts in a manner consistent with organizational principles / rules & standards of conduct.

Demonstrates ability to work in a composed, competent & committed manner & exercises careful judgment in meeting day to day challenges.

Demonstrates willingness to take a stand on issues of importance.

Shows compassion for others, makes people feel safe, respected & fairly treated.

Develops & promotes effective collaboration within & across units to achieve shared goals & optimize results.

Produces & delivers quality results in a service oriented & timely manner. Is action oriented & committed to achieving agreed outcomes.

Continuously seeks to learn, share knowledge & innovate.

Takes ownership for achieving the organization’s priorities & assumes responsibility for own actions & delegated work.

Encourages & contributes to clear & open communication. Explains complex matters in an informative, inspiring & motivational way.

Team management

This role has no team management responsibility.

How to apply
Further information

Qualified female candidates are encouraged to apply for this role.

The highest educational certificate of the selected candidate will be sent for verification.

Disclaimer:
· At no stage of the recruitment process will CTG ask candidates for a fee. This includes during the application stage, interview, assessment and training.
· CTG has a zero tolerance to Sexual Exploitation and Abuse (SEA) which is outlined in its Code of Conduct. Protection from SEA is everyone’s responsibility and all staff are required to adhere to CTG’s Code of Conduct at all times.